Certified Community Health Workers

As of January 1, 2020, the Nevada Certification Board (NCB) will no longer accept continuing education units that have not been preapproved by the NCB’s Curriculum and CEU Advisory Committee.

  • To request NCB approval/endorsement for CEUs, please use the Education Approval Form
  • For training and events that are free of charge to participants, there is no cost to apply for NCB CEU endorsement.
  • For organizations/events that charge a registration fee for participants to acquire CEUs, the 2020 NCB continuing education approval application fees are:
    • $20 for one training (calendar year 2020)
    • $100 for five or more trainings (calendar year 2020)

What is a Community Health Worker?
CHWs help address some of the most pressing public health and healthcare needs, including improving service access to both primary care and behavioral health services throughout the State of Nevada. The skills of a CHW allow them to bridge the gaps between public health and healthcare by linking clinical and community resources. Using a multi-disciplinary approach to engage individuals into treatment is a way to promote access to behavioral health and primary care to eliminate health disparities and promote better health outcomes. CHWs work in different settings throughout Nevada including federally qualified health centers, non-profit organizations, clinical settings, food banks, state programs, and hospitals by:
  1. Bridging cultural mediation between communities and the health care system
  2. Providing culturally appropriate and accessible health education and information
  3. Ensuring that people get the services they need
  4. Providing informal counseling and social support
  5. Advocating for individuals and communities
  6. Providing direct services (such as basic first aid) and administering health screening tests
  7. Building individual and community capacity
CHW I Requirements
  • High school diploma or equivalency
  • Nevada Division of Public and Behavioral Health (DPBH) approved CHW Training
  • Signed Code of Ethics
  • Certification fee of $75
  • All candidates must attest to the following:
    • I understand that in order to be employed as a CHW, I may be required by my employer to complete a CPR/First Aid Training course, obtain a TB Test, and submit to a background check.

Apply to become a Certified Community Health Worker (CHW) I!

CHW II Requirements
  • High school diploma or equivalency
  • Nevada Division of Public And Behavioral Health (DPBH) approved CHW training
  • 44 hours of approved continuing education:
    • 20 hours general CEUS
    • 6 hours of ethics trainings
    • 8 hours of mental health (MH) training
    • 9 hours of alcohol, tobacco, and other drugs (ATOD) training
    • 1 hour HIPPA training
  • 500 hours of relevant work experience (see CHW Roles and Sub-roles document)
  • 50 hours of closely supervised experience in CHW competency areas
  • Signed code of ethics
  • All candidates must attest to the following:
    • I understand that in order to be employed as a CHW, I may be required by my employer to complete a CPR/first aid training course, obtain a TB test, and submit to a background check.
  • Certification fee of $150

Apply to become a Certified Community Health Worker (CHW) II!

Continued Education: Approved Trainings

The below trainings have been approved by the Nevada Certification Board. The below list is not exhaustive. If you have attended a training and would like to know if it can count towards the continuing education requirements for certification, please email contactus@nevadacertboard.org. Join our mailing list (link to mailing list registration) to receive information on upcoming trainings!

Ethics (6 hours required)

-Any course offered through PTTC or Prevention Solutions@EDC

Online Self-Paced Options

Upcoming

HIPPA (1 hour required)

Mental Health (8 hours required)

ATOD

General Continuing Education (20 hours required)

To meet the General Continuing Education requirement for certification, the training must be relevant to the Community Health Worker Roles and Competencies (link to the roles and competencies document). If you have attended a training and would like to know if it can count towards the continuing education requirements for certification, please email contactus@nevadacertboard.org

Community Health Worker Roles

Community Health Worker Roles

  1. Cultural Mediation Among Individuals, Communities, and Health and Social Service Systems
  2. Providing Culturally Appropriate Health Education and Information
  3. Care Coordination, Case Management, and System Navigation
  4. Providing Coaching and Social Support
  5. Advocating for Individuals and Communities
  6. Building Individual and Community Capacity
  7. Providing Direct Service
  8. Implementing Individual and Community Assessments
  9. Conducting Outreach
  10. Participating in Evaluation and Research

Community Health Worker Skills

  1. Communication Skills
  2. Interpersonal and Relationship-building Skills
  3. Service Coordination and Navigation Skills
  4. Capacity Building Skills
  5. Advocacy Skills
  6. Education and Facilitation Skills
  7. Individual and Community Assessment Skills
  8. Outreach Skills
  9. Professional Skills and Conduct
  10. Evaluation and Research Skills
  11. Knowledge Base

Roles and Sub-Roles

  Roles Sub-Roles
1 Cultural Mediation
among Individuals,
Communities, and
Health and Social
Service Systems
a. Educating individuals and communities about how to use health and social service systems (in-
cluding understanding how systems operate)
b. Educating systems about community perspectives and cultural norms (including supporting implementation of Culturally and Linguistically Appropriate Services [CLAS] standards)
c. Building health literacy and cross-cultural communication
2 Providing Culturally
Appropriate Health Education and Information
a. Conducting health promotion and disease prevention education in a manner that matches the linguistic and cultural needs of participants or community
b. Providing necessary information to understand and prevent diseases and to help people manage
health conditions (including chronic disease)
3 Care Coordination,
Case Management, and System Navigation
a. Participating in care coordination and/or case management
b. Making referrals and providing follow-up
c. Facilitating transportation to services and helping to address other barriers to services
d. Documenting and tracking individual and population level data
e. Informing people and systems about community assets and challenges
4 Providing Coaching
and Social Support
a. Providing individual support and coaching
b. Motivating and encouraging people to obtain care and other services
c. Supporting self-management of disease prevention and management of health conditions (in-
cluding chronic disease)
d. Planning and/or leading support groups
5 Advocating for Individuals and Communities a. Advocating for the needs and perspectives of communities
b. Connecting to resources and advocating for basic needs (e.g. food and housing)
c. Conducting policy advocacy
6 Building Individual
and Community
Capacity
a. Building individual capacity
b. Building community capacity
c. Training and building individual capacity with CHW peers and among groups of CHWs
7 Providing Direct
Service
a. Providing basic screening tests (e.g. heights & weights, blood pressure)
b. Providing basic services (e.g. first aid, diabetic foot checks)
c. Meeting basic needs (e.g., direct provision of food and other resources)
8 Implementing
Individual and Community Assessments
a. Participating in design, implementation, and interpretation of individual-level assessments (e.g.
home environmental assessment)
b. Participating in design, implementation, and interpretation of community-level assessments
(e.g. windshield survey of community assets and challenges, community asset mapping)
9 Conducting Outreach a. Case-finding/recruitment of individuals, families, and community groups to services and systems
b. Follow-up on health and social service encounters with individuals, families, and community
groups
c. Home visiting to provide education, assessment, and social support
d. Presenting at local agencies and community events
10 Participating in Evaluation and Research a. Engaging in evaluating CHW services and programs
b. Identifying and engaging community members as research partners, including community consent processes
c. Participating in evaluation and research.
I. Identification of priority issues and evaluation/research questions
II. Development of evaluation/research design and methods
III. Data collection and interpretation
IV. Sharing results and findings
Engaging stakeholders to take action on findings


Skills and Sub-Skills

  Skill Sub-Skills
1 Communication Skills a. Ability to use language confidently
b. Ability to use language in ways that engage and motivate
c. Ability to communicate using plain and clear language
d. Ability to communicate with empathy
e. Ability to listen actively
f. Ability to prepare written communication including electronic communication (e.g., email, telecommunication device for the deaf)
g. Ability to document work
h. Ability to communicate with the community served (may not be fluent in the language of all communities served)
2 Interpersonal and Relationship-Building Skills a. Ability to provide coaching and social support
b. Ability to conduct self-management coaching
c. Ability to use interviewing techniques (e.g. motivational interviewing)
d. Ability to work as a team member
e. Ability to manage conflict
f. Ability to practice cultural humility
3 Service Coordination and Navigation Skills a. Ability to coordinate care (including identifying and accessing resources and overcoming barriers)
b. Ability to make appropriate referrals
c. Ability to facilitate the development of an individual and/or group action plan and goal attainment
d. Ability to coordinate CHW activities with clinical and other community services
e. Ability to follow-up and track care and referral outcome
4 Capacity Building Skills a. Ability to help others identify goals and develop to their fullest potential
b. Ability to work in ways that increase individual and community empowerment
c. Ability to network, build community connections, and build coalitions
d. Ability to teach self-advocacy skills
e. Ability to conduct community organizing
5 Advocacy Skills a. Ability to contribute to policy development
b. Ability to advocate for policy change
c. Ability to speak up for individuals and communities
6 Education and Facilitation Skills a. Ability to use empowering and learner-centered teaching strategies
b. Ability to use a range of appropriate and effective educational techniques
c. Ability to facilitate group discussions and decision-making
d. Ability to plan and conduct classes and presentations for a variety of groups
e. Ability to seek out appropriate information and respond to questions about pertinent topics
f. Ability to find and share requested information
g. Ability to collaborate with other educators
h. Ability to collect and use information from and with community members
7 Individual and Community Assessment Skills a. Ability to participate in individual assessment through observation and active inquiry
b. Ability to participate in community assessment through observation and active inquiry
8 Outreach Skills a. Ability to set goals and to develop and follow a work plan
b. Ability to balance priorities and to manage time
c. Ability to apply critical thinking techniques and problem solving
d. Ability to use pertinent technology
e. Ability to pursue continuing education and life-long learning opportunities
f. Ability to maximize personal safety while working in community and/or clinical settings
g. Ability to observe ethical and legal standards (e.g. CHW Code of Ethics, Americans with
Disabilities Act [ADA], Health Insurance Portability and Accountability Act [HIPAA])
h. Ability to identify situations calling for mandatory reporting and carry out mandatory report-
ing requirements
i. Ability to participate in professional development of peer CHWs and in networking among
CHW groups
j. Ability to set boundaries and practice self-care
9 Professional Skills and Conduct a. Ability to set goals and to develop and follow a work plan
b. Ability to balance priorities and to manage time
c. Ability to apply critical thinking techniques and problem solving
d. Ability to use pertinent technology
e. Ability to pursue continuing education and life-long learning opportunities
f. Ability to maximize personal safety while working in community and/or clinical settings
g. Ability to observe ethical and legal standards (e.g. CHW Code of Ethics, Americans with
Disabilities Act [ADA], Health Insurance Portability and Accountability Act [HIPAA])
h. Ability to identify situations calling for mandatory reporting and carry out mandatory report-
ing requirements
i. Ability to participate in professional development of peer CHWs and in networking among
CHW groups
j. Ability to set boundaries and practice self-care
10 Evaluation and Research Skills a. Ability to identify important concerns and conduct evaluation and research to better under-
stand root causes
b. Ability to apply the evidence-based practices of Community Based Participatory Research
(CBPR) and Participatory Action Research (PAR)
c. Ability to participate in evaluation and research processes including:
i) Identifying priority issues and evaluation/research questions
ii) Developing evaluation/research design and methods
iii) Data collection and interpretation
iv) Sharing results and findings
v) Engaging stakeholders to take action on findings
11 Knowledge Base a. Knowledge about social determinants of health and related disparities
b. Knowledge about pertinent health issues
c. Knowledge about healthy lifestyles and self-care
d. Knowledge about mental/behavioral health issues and their connection to physical health
e. Knowledge about health behavior theories
f. Knowledge of basic public health principles
g. Knowledge about the community served
h. Knowledge about United States health and social service systems

All information pulled from The Community Health Worker Core Consensus (C3) Project: 2016 Recommendations on CHW Roles, Skills, and Qualities at https://sph.uth.edu/dotAsset/55d79410-46d3-4988-a0c2-94876da1e08d.pdf